Eight Situations: Everyday Life

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Situation 1: 1. You’ll hear a person talking about the organisation she works for. What service is she talking about? A. Medicine for the Blind B. School for the Blind C. Books for the Blind Here at C. Books, we believe that Braille literacy is every bit as important to the blind person as inkprint literacy is to the sighted person. If the blind are to compete on equal terms with their sighted peers, no blind person should be limited in choosing what they would like to read just because it is unavailable or very expensive. So it is our primary goal to help ensure that every blind person has access to whatever Braille person has access to whatever Braille person has access to whatever Braille person has access to the blind person. If the blind are to compete on equal terms with their sighted peers, no blind person should be limited in choosing what they would like to read just because it is unavailable or very expensive. So it is our primary goal to help ensure that every blind person has access to whatever Braille person has access to the blind person’s and every blind person has access to whatever Braille publication they need.

Situation 2: Two. You hear a conversation in an office. Why has the man gone there? A. To repair something? B. To phone somebody? C. To check the line. Can I help you? Yeah, I’m here about the phones. The phones? Yeah, I’m from Vector. Oh, oh, I’m sorry. Yes, yes. Well, we’ve had this problem. Whenever we try to access an outside line, we press the button and is it doing it now? Yes, yes. Well, I think so. Actually, if you could come over here, I’ll show you. Press in any of these. Say line nine. Here we go. Line nine. Listen. Oh, yes. Yes, I see. Yes. Okay. Yeah, I can see to that. No problem. Can I help you? Yeah, I’m here about the phones. The phones? Yeah, I’m from Vector. Oh, oh, I’m sorry. Yes. Yes. It’s a well, we’ve had this problem. Whenever we try to access an outside line, we press the button and is it doing it now? Yes. Yes. Well, I think so. Actually, if you could come over here, I’ll show you. Press in any of these. Say line nine. Here we go. Line nine. Listen. Oh, yes. Yes. I see. Yes. Okay. Yeah, I can see to that. No problem.

Situation 3: Three. You want to get connected to the internet and you call a helpline. What do you have to do? A. Press one. B. Press two. C. Press three. Welcome to the Anderson Communications 24 hour helpline. You are not being charged for this call. If you need help with setting up your Anderson Online Internet connection, please press one. If you wish to renew your Anderson Online Internet connection or to purchase a new subscription to Anderson Online, please press two. If you have forgotten your account details, your username or your password, press three. For help with other issues, please hold. Welcome to the Anderson Communications 24 hour helpline. You are not being charged for this call. If you need help with setting up your Anderson Online Internet connection, please press one. If you wish to renew your Anderson Online Internet connection or to purchase a new subscription to Anderson Online, please press two. If you have forgotten your account details, your username or your password, press three. For help with other issues, please hold.

Situation 4: Four. At the airport, you hear a man leaving a message on someone’s answer phone. What does he want the person to do tomorrow? A. Collect the car from a garage. B. Meet him at the airport. C. Fix the car’s brakes. Hi, honey, it’s me. Just calling to say that I’ve taken the fear to the garage and it should be OK to pick it up tomorrow. So could you? It’s having new brake pads fitted, but apart from that, it’s in top shape. Off to Paris now, taking off at 3.30 this afternoon. I’m hoping that the job I’ve got to see to is quite straightforward, so I should be flying back tomorrow evening. Could be quite late, so I’ll just grab a cab. See you then. Hi, honey, it’s me. Just calling to say that I’ve taken the fear to the garage and it should be OK to pick it up tomorrow. So could you? It’s having new brake pads fitted, but apart from that, it’s in top shape. Off to Paris now, taking off at 3.30 this afternoon. I’m hoping that the job I’ve got to see to is quite straightforward, so I should be flying back tomorrow evening. Could be quite late, so I’ll just grab a cab. See you then.

Situation 5: 5. You are listening to a radio interview. How does the man being interviewed feel? A. Angry. B. Embarrassed. C. Uninterested. So what you’re actually saying is that you will not be refunding people who have bought faulty consoles. We can. Well, look, we can replace, and indeed, we will replace most every faulty console that was sold due to this mistake. But if a customer wishes to be refunded, then obviously this is a different issue. Because I mean, I don’t see how someone could want to switchboard console for their business and then suddenly not want to switchboard console. Well, it’s simple. They don’t want it because it doesn’t work. Yes, but as I said, we will replace all faulty consoles, but giving a refund is quite a different issue, isn’t it? We would give refunds if consoles were unsuitable, but that’s not the case. The new consoles, the ones that will place the faulty ones. We’ll be suitable. We’ll be. Exactly. Yes. So what you’re actually saying is that you will not be refunding people who have bought faulty consoles. We can. Well, look, we can replace, and indeed, we will replace most of the faulty console that was sold due to this, due to this mistake. But if a customer wishes to be refunded, then obviously this is a different, this is a different issue. Because I mean, I don’t see how someone could want to switchboard console for their business and then suddenly not want to switchboard console. Well, it’s simple. They don’t want it because it doesn’t work. Yes, but as I said, as I said, we will replace all faulty consoles, but giving a refund is quite a different, a different issue, isn’t it? We would give refunds if consoles were unsuitable, but that’s not the case. The new consoles, the ones that will place the faulty ones. We’ll be suitable. We’ll be. Exactly. Yes. Hmm.

Situation 6: Six. You are listening to a news program. What is the report about? A. A new mobile phone company. B. A new way to send text messages. C. A new way to communicate quickly. In technology news today, telecommunications giant Wesley Corporation have presented the new touch and talk mobile phone at the Frankfurt Technology Fair. The new Wesley model does everything a normal mobile phone does, but also has the amazing feature of functioning like a long distance walkie-talkie. That means that at the touch of just one button, you are instantly connected to another mobile of your choice, and you can leave a short voice message. Wesley believed that the new feature is going to be appreciated by consumers who. In technology news today, telecommunications giant Wesley Corporation have presented the new touch and talk mobile phone at the Frankfurt Technology Fair. The new Wesley model does everything a normal mobile phone does, but also has the amazing feature of functioning like a long distance walkie-talkie. That means that at the touch of just one button, you are instantly connected to another mobile of your choice, and you can leave a short voice message. Wesley believed that the new feature is going to be appreciated by consumers who.

Situation 7: 7. You hear a couple talking in a cafe. How does the man feel about what the woman is showing him? A. He is convinced he needs one. B. He doesn’t understand it. C. He thinks it’s too expensive. Have you got automatic text completion on that? What’s that? Automatic text completion, where words are actually written for you by the mini computer inside your mobile. No. I didn’t know mobile phones did that. Does yours do it? Yeah. Look. You’re writing a message, right? So if you write H-E-L, it automatically completes the word hello. Oh. What if it gets it wrong? If you delete the last letter, then it lets you write your own word. Fabulous. Can I have that on my phone too? Not really. You’d have to upgrade to the new model. And how much would that be? Probably about 100 quid. Forget it. I’ll just type it, thanks. Have you got automatic text completion on that? What’s that? Automatic text completion, where words are actually written for you by the mini computer inside your mobile. No. I didn’t know mobile phones did that. Does yours do it? Yeah. Look. You’re writing a message, right? So if you write H-E-L, it automatically completes the word hello. Oh. What if it gets it wrong? You delete the last letter, then it lets you write your own word. Fabulous. Can I have that on my phone too? Not really. You’d have to upgrade to the new model. And how much would that be? Probably about 100 quid. Forget it. I’ll just type it, thanks.

Situation 8: 8. You are listening to someone talking to a group of people. What is the man’s purpose? A. To persuade people to buy a product. B. To reassure people that a product is safe. C. To stop people from buying a product. Okay. Listen, everybody, please. Can I have your attention for a moment, please? Right. My name’s Stephen Greenwash, and I’m the legal representative of Superphone. I’d like to, I’d like to give you a few facts about the installation of the new Ariel, and hopefully dispel a few myths. The Ariel, about to be installed, has been inspected and approved by scientists appointed by the Stewart Commission. Copies of the certificate of safety are available. In fact, here’s one of them. And could I possibly have this projected on the screen, please, Bob? Thank you. As you can see, the Ariel has been manufactured in compliance with the guidelines issued by the government. Okay. Listen, everybody, please. Can I have your attention for a moment, please? Right. My name’s Stephen Greenwash, and I’m the legal representative of Superphone. I’d like to, I’d like to give you a few facts about the installation of the new Ariel, and hopefully dispel a few myths. The Ariel, about to be installed, has been inspected and approved by scientists appointed by the Stewart Commission. Copies of the certificate of safety are available. In fact, here’s one of them. And could I possibly have this projected on the screen, please, Bob? Thank you. As you can see, the Ariel has been manufactured in compliance with the guidelines issued by the government.