Terms and Conditions for English Task: Your Guide to Our Services

Welcome to English Task! We are delighted to have you as part of our learning community. Please take a moment to carefully read our Terms and Conditions before making any purchases on our website, https://english-task.com. By proceeding with a purchase, you are acknowledging and confirming your agreement to the terms outlined below. These terms are designed to ensure a clear and fair understanding between us and to protect both parties.

1. General Provisions: Understanding Our Digital Offerings

1.1. The English Task online store (hereinafter – "Store") specializes in the sale of digital products. Our offerings include high-quality educational videos, meticulously designed worksheets, and informative e-books (hereinafter – "Products"). It is important to note that all our products are provided exclusively in digital format; physical media will not be shipped.

1.2. The Store is proudly owned and operated by English Task. For any inquiries, support, or further information, our complete contact details are readily available in the "Contact" section of our website. We encourage you to reach out to us if you have any questions or require assistance.

2. Provision of Services and Sale of Products: How You Receive Your Purchase

2.1. As mentioned, all products available on our platform are exclusively provided in a digital format. This means you will receive electronic files, and no physical products will be shipped to your address. This ensures instant access and minimizes environmental impact.

2.2. Upon successful completion of your payment, you will immediately gain access to download your purchased products. A unique download link will be automatically dispatched to the email address you provided during the payment process. Please ensure your email address is accurate to avoid any delays in receiving your materials.

2.3. For your convenience, downloads are available for a limited period of 72 hours after successful payment. We recommend downloading your purchased files promptly. If you encounter any technical difficulties or problems with downloading your products within this timeframe, please do not hesitate to contact our customer support team using the information provided on our site. We are here to help resolve any issues you may experience.

3. Payment: Secure and Convenient Options

3.1. To ensure a smooth and secure transaction, we offer the following convenient payment methods:

• Online Payment via WayForPay: This secure gateway accepts major credit and debit cards, including Visa and Mastercard, for instant processing.
• Bank Transfer: For specific arrangements or larger orders, bank transfers can be arranged by prior agreement. Please contact our customer support for details on this option.

3.2. Your payment is considered successful and complete once the transaction has been officially confirmed by our payment system. You will receive a confirmation email once this occurs.

4. Refunds and Exchanges: Our Policy for Digital Goods

4.1. Due to the inherent digital nature of our products, we generally do not offer refunds or exchanges once the product has been successfully downloaded. This policy is in place because digital goods cannot be returned in the same way physical items can.

4.2. However, your satisfaction is important to us. If you find that a downloaded product does not accurately match its description on the website, or if you experience verifiable technical issues with the file itself (e.g., corrupted file, unplayable video), please contact our customer support. We are committed to addressing such concerns and will work with you individually to find a fair resolution.

5. Copyright: Protecting Our Educational Content

5.1. All rights to the materials presented on the English Task website, including videos, worksheets, and e-books, belong either to English Task directly or to the respective content authors. These materials are protected by intellectual property laws.

5.2. When you purchase materials from our shop, you are granted a license for personal, non-commercial use only. It is strictly prohibited to engage in commercial use, widespread distribution, public sharing, or any unauthorized reproduction of the purchased materials without the explicit written consent of English Task. We kindly request that you respect these copyright provisions to support the creation of future educational content.

6. Privacy Policy: Your Data Security

6.1. At English Task, we prioritize the protection of your personal data. We ensure that all your information is handled in strict accordance with applicable data privacy laws of the United States and the European Union, such as the GDPR and other relevant regulations. Your personal information will not be shared with any third parties without your express consent, except in cases where it is explicitly required by law. Your privacy and trust are paramount to us.