Letter Writing

Parts of a Letter: Sort the Pieces – part 2

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Parts of a letter

Where does each piece belong? Drag it to the right part of the letter.
Greeting
Opening
Secondly, the air conditioning did not work, and nobody came to repair it.
Firstly, we were given a room facing the car park, not the sea-view room we had booked.
I am writing to complain about my stay at the Seaview Hotel from 3 to 5 May.
Yours faithfully, Mark Evans
Dear Sir or Madam,
I would therefore like a partial refund for our stay.
I look forward to hearing from you.
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Next part →
Main part
Ending
Remember: greeting → opening → main part → ending (closing line and sign-off).

Every letter, formal or informal, is built the same way: a greeting, an opening that says why you are writing, the main part, and an ending – a closing line and a sign-off with your name. Here three letters have been cut into pieces – put each piece where it belongs.

Watch the openings and closing lines: in a formal letter they are almost always set phrases (I am writing to…, I look forward to hearing from you), so learning a few of them by heart pays off in any exam.

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