The Internet – Internet Connection Issues

Listen and choose the correct answer

1. Zena’s grandfather is having a problem
   1. opening an application
   2. saving a document
   3. getting online
   4. sending an e-mail
2. What is causing the problem?
   1. a faulty wireless network
   2. an incorrect password
   3. a computer virus
   4. out-of-date software
3. They find the website offering support by
   1. scrolling down
   2. typing “support” into the address bar
   3. clicking on an icon
   4. clicking on the back button
4. Windows Vista is the name of the computer’s
   1. web browser
   2. technical support website
   3. operating system
   4. hard drive